The Kroger supermarket, one of the biggest retailers in the world, has one objective which is the most important one for them, i.e., the satisfaction of its customers. To fulfill this objective, they launched an initiative called Kroger feedback survey system to know about the response and satisfaction of its customers. If you are also a regular customer of Kroger, then you can also join the Kroger feedback satisfaction survey and may grab a chance to win gift cards, grocery cards, plus card, 50 fuel points and digital coupons. It is important to know the history and about the Kroger company who launched the Kroger feedback survey.
The Kroger is a retailing store which has become America’s largest supermarket chain in revenue. The Kroger company was founded in 1883 only with $400 in the stock. Kroger is United States’ largest supermarket chain, the second largest general retailer, the third largest retailer in the world,and the third largest private employer in the United States and the twenty third largest company in the United States. The headquarters of the company is based on the Vine Street in Downtown Cincinnati. Now, it is under the supervision of Mr. W. Rodney McMullen and his right-hand man, Mr. Michael L. Ellis.
Recently, on September 2018, on counting, Kroger operates directly or indirectly 2,769 supermarkets and multi-department stores. The company maintains markets in 35 states and the District of Columbia, with store categories that include hypermarkets, supermarkets, superstores, department stores, and 267 jewellery stores ( to be noted, that 782 convenience stores were sold to EG Group 2018). Many grocery stores under the brand of Kroger are situated in the Midwestern and South United States. Kroger supervises and operates around 37 food processing or manufacturing facilities, 1,523 supermarket fuel centres, 2,271 pharmacies and 217 in-store medical clinics called The Little Clinic. The employees of Kroger are mostly representing collective bargaining agreements and many by the United Food and Commercial Workers (UFCW) union.
Many good and interesting items can be won by participating in the Kroger feedback survey by going to its website www.krogerfeedback.com . Prizes and gifts like $5000 on grocery gift cards or 100 nos. $100 grocery gift cards, Kroger feedback fuel points or 50 Kroger fuel points or some Kroger digital coupons, can be won. But there are some conditions which are to be followed in order to participate in the Kroger feedback survey.
Eligibility to participate in the Kroger feedback survey
As said earlier, there are some condition and requirements to take part in Kroger feedback survey, which are as followed :-
- The age of the willing entrant should be 18 or above to take part in the survey.
- You must have an internet connection on any device to take part in Kroger feedback survey.
- You should have the receipt of their store when you last visited any of them and moreover, it should not be older more than seven days.
- You must have a good knowledge of either English or Spanish as questions, mainly, will be asked in these two languages only.
- Employees and officers of the company, along with those who are related to them, are not permitted to participate in the survey.
- You have to give 12-15 minutes of your time to answer all the questions asked in the survey.
Steps to enter in the Kroger feedback survey
Following steps are needed to follow to be a part of the survey :-
- At first, go to the official website (mentioned earlier above) and enter the given information on your receipt like Date, Time and Entry ID to start the procedure.
- Next, they ask you whether you have visited CARROLLTON location.
- When it starts, they will ask questions related to your last visit to the store such as your overall experience, whether prices are reasonable, rating the grocery baggers, the behaviour of the employees, satisfaction level related to freshness, production department, stock items, etc. Give honest and straightforward answers.
- Next, you have to rate the store food corridors.
- They ask you for your feedback of any problem or any changes which can be done.
- If you have loyalty cards, you can win 50 fuels by entering card number or ID.
- More, they will ask you to give some necessary details of yours.
- In the end, they thank you to spend your valuable time and notify you through email if you become lucky winner of the sweepstakes.